Every Policy Decision.
Verified.
Each automated coverage decision runs against the policy form that was in force when the loss occurred. Anything that doesn't clear routes to an adjuster with the specific coverage gap and the policy page called out.
18,000+
hours returned at RAK Ceramics
99.8%
verified accuracy
15×
efficiency gain
Where the reliability layer shows up in the workflow
Misread an exclusion and a claim goes out that should have been denied, landing as a subrogation failure and a reserve adjustment at the next close. File a DOI rate submission against the wrong rate table version, and SERFF bounces the form three business days before the filing deadline. In insurance, ground truth is the policy language on the schedule the day the loss occurred. ActionAI scores every automated coverage decision against the controlling policy in revision control, and high-confidence decisions release without an adjuster opening the file. Below threshold, ExEx (Explainable Exceptions) holds the claim and routes it to the adjuster with the coverage gap and controlling policy form attached, so they open the file knowing what's missing.
RAK Ceramics
RAK Ceramics — 18,000+ Hours Saved on Invoice Processing
RAK Ceramics deployed ActionAI to automate invoice processing across their global operations — achieving 15× efficiency gains and 18,000+ hours saved annually.
18,000+
Hours saved / year
15×
Efficiency gain
99.6%
Extraction accuracy

Frequently asked questions
Claims decisions, coverage verification, underwriting checks, and premium reconciliation — any process where an AI is scoring against policy forms or rate tables. Each automation deploys with its own ROI and can expand from there.
The claim holds and goes to an adjuster for review, with the coverage question flagged and the relevant policy form surfaced. Nothing below threshold is auto-decided.
No. ActionAI sits on top of the core platform your adjusters and underwriters use, connected via API or data export. The verification runs underneath.
Yes. Emirates NBD runs 1M+ daily transactions through ActionAI with auto-match moving from 90% to 99%+; Wynn Resorts runs 3-5K monthly reconciliations at 12-24 hours of daily manual work eliminated. Reconciliation mechanics translate directly to claims and premium work.
SOC2 compliant, deployed in your chosen environment — cloud, VPC, or on-premises. After the scoping call, a free pilot runs on real data in days to weeks.